Other companies
Overcomplicate the process
Overcomplicate first aid into rigid, hard-to-recall steps.
Focus on theory over action
Prioritise theory over real-world first aid situations.
Create hesitation
Cause hesitation by focusing on doing it “perfectly”.
Blur the line between capability and expectation
Leave people unsure of what they’re responsible for.
Create surface-level confidence only
Give certificates without real confidence to step in.





























